Verizon is an international company dedicated to wireless/mobile services, Home Internet & TV, Internet of Things (IoT), Technical Support Services, Contact Center, Networks, etc.
The challenge that the client posed to us was the implementation of the Call Center service for Customer Service in the U.S.A. and the Help Desk for large clients. The entire implementation had to be done in a short period of time with weekly start-ups of fully operational floors.
Type of work carried out:
San Martin Building (C.A.B.A.)
Structured cabling of 1,800 outlets (900 double posts) was carried out for the Voice and Data network distributed over 6 floors, from the 4th floor to the 9th floor
Fiber and Copper inter-rack links were laid between the different floors to cover the Data and Telephony network, centralizing all the laying on the 5th floor, starting from it with the star topology
All products used were from the same manufacturer (CommScope), so all the lines were certified under the corresponding standards and guaranteed by the manufacturer for 20 years. Maipú Building (C.A.B.A) Structured cabling of 300 drops (150 double posts) were carried out for the Voice and Data network distributed over 3 floors, from the 19th floor to the 21st floor. Fiber and Copper inter-rack links were deployed between the different floors to cover the Data and Telephony network, centralizing all the drops on the 19th floor in a star topology implementation. The intelligent infrastructure solution, ImVision, from the manufacturer CommScope was implemented, which allowed an orderly, centralized network management and security.